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AI Calling Agent + Booking
AI Doctor Receptionist โ Multan
๐ฅ Healthcare ยท Multan, Pakistan
The Challenge
An MBBS physician in Multan was managing patient communication manually โ answering every call personally, managing an appointment book by hand, and losing patients who couldn't reach the clinic during off-hours. Missed appointments and administrative overhead were cutting into time that should have been spent on patient care.
What We Built
- โAI Voice Receptionist: Handles all incoming patient calls, answers questions about the doctor's availability and services, and collects patient information.
- โAI Calling Agent: Makes proactive outbound calls to confirm appointments, follow up on missed visits, and remind patients of upcoming consultations.
- โBooking Platform: Web-based booking system integrated with the doctor's calendar for seamless appointment management.
The Results
- โ Missed appointments reduced significantly
- โ All patient communication handled by AI
- โ Doctor no longer managing calls manually
- โ Patients can book appointments 24/7
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